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    Instructions

    • Video instructions
    • Instructions for direct application to SEF
    • Instructions for connecting to SEF via API
    • Generate API key
    • Updated internal technical manual (15.08.2025.)
    • Tax categories for electronic invoices
    • Instructions for using XML files (05.06.2023.)
    • Updated examples of XML files according to the UBL 2.1 standard from 11.07.2025.
    • XML document validation service (UBL 2.1 standard)
    • Examples of JSON files for Individual VAT records
    • Electronic recording of VAT calculations in SEF
    • EEO VAT in the Electronic Invoice System until September 1st
    • Electronic recording of deductible tax
    • Recipient notification of previous tax

    Specifications

    • Specification of the application interface for direct access to the Electronic invoice system
    • Updated specification for the adapted implementation of the EN 16931-1 standard for Electronic invoices in domestic trade in the Republic of Serbia
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  • Current events

    Announcements and informations

    • Events
    • Webinars

    News

    • News
  • Documents

    Documents on the operation of the e-invoice system

    • Notifications
    • SEF updates and versions

    Laws

    • Law on Amendments and Supplements to the Law on Electronic Invoicing
    • Law on Amendments and Supplements to the Law on Electronic Invoicing
    • Law on Electronic Invoicing
    • Fiscalization Law
    • Law on the Budget System
    • Value Added Tax Law
    • Law on the Settlement of Monetary Obligations in Commercial Transactions

    Regulations

    • Regulation on the procedure and conditions for granting and withdrawing consent to perform the activities of an information intermediary
    • Regulation on the conditions and manner of storing and making available electronic invoices
    • Regulation on the conditions and manner of using the invoice management system

    Bylaw

    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing - 27.06.2025.
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing - 30.12.2024.
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing
    • Regulations on Amendments and Supplements to the Regulations on Electronic Invoicing
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing
    • Electronic invoicing regulations
  • Services

    Users

    • List of users of the electronic invoice system

    Information

    • Notice on the processing of personal data
  • Information broker

    Request for consent

    • Request for consent

    Register of information intermediaries

    • Register of information intermediaries
Contact form
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Contact center: 011 7777 600

(If you have already contacted us regarding the same matter, please enter your case number)

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  • Instructions

    Instructions

    • Video instructions
    • Instructions for direct application to SEF
    • Instructions for connecting to SEF via API
    • Generate API key
    • Updated internal technical manual (15.08.2025.)
    • Tax categories for electronic invoices
    • Instructions for using XML files (05.06.2023.)
    • Updated examples of XML files according to the UBL 2.1 standard from 11.07.2025.
    • XML document validation service (UBL 2.1 standard)
    • Examples of JSON files for Individual VAT records
    • Electronic recording of VAT calculations in SEF
    • EEO VAT in the Electronic Invoice System until September 1st
    • Electronic recording of deductible tax
    • Recipient notification of previous tax

    Specifications

    • Specification of the application interface for direct access to the Electronic invoice system
    • Updated specification for the adapted implementation of the EN 16931-1 standard for Electronic invoices in domestic trade in the Republic of Serbia
  • Contact

    Contact

    • Contact form
    • Useful links
    • Questions and answers

    Frequently asked questions

    • Frequently asked questions
    • Frequently Asked Questions (new)
  • Current events

    Announcements and informations

    • Events
    • Webinars

    News

    • News
  • Documents

    Documents on the operation of the e-invoice system

    • Notifications
    • SEF updates and versions

    Laws

    • Law on Amendments and Supplements to the Law on Electronic Invoicing
    • Law on Amendments and Supplements to the Law on Electronic Invoicing
    • Law on Electronic Invoicing
    • Fiscalization Law
    • Law on the Budget System
    • Value Added Tax Law
    • Law on the Settlement of Monetary Obligations in Commercial Transactions

    Regulations

    • Regulation on the procedure and conditions for granting and withdrawing consent to perform the activities of an information intermediary
    • Regulation on the conditions and manner of storing and making available electronic invoices
    • Regulation on the conditions and manner of using the invoice management system

    Bylaw

    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing - 27.06.2025.
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing - 30.12.2024.
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing
    • Regulations on Amendments and Supplements to the Regulations on Electronic Invoicing
    • Regulations on Amendments and Supplements to the Regulation on Electronic Invoicing
    • Electronic invoicing regulations
  • Services

    Users

    • List of users of the electronic invoice system

    Information

    • Notice on the processing of personal data
  • Information broker

    Request for consent

    • Request for consent

    Register of information intermediaries

    • Register of information intermediaries
Contact form
Back

Keep in touch

Contact center: 011 7777 600

(If you have already contacted us regarding the same matter, please enter your case number)

Ministry of finance
eInvoice - good for all
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  • Current events
  • Announcements and informations

Webinars

Webinars and conferences held

VIII Conference:

06.02.2025. - SEF and electronic recording of previous tax

Presentation of the eighth conference

 

VII Conference:

31.01.2025. -  SEF and electronic VAT registration 

Recording of part of the conference with practical examples

 

VI Conference:

15.11.2024. -  SEF and electronic VAT registration

- Part 1:  Electronic VAT registration - EEO VAT

- Part 2:  Electronic VAT Registration - EEPP 

 

Webinars held:

14.08.2025. -New functionalities and changes within version 3.14.0 of the Electronic Invoice System

Agenda :

  • Validations when using the application interface;
  • User interface changes;
  • New module "Recipient notification of previous tax".

 

14.08.2025. - Answers to user questions regarding the creation of VAT records in the Electronic Invoice System

Agenda :

  • Individual VAT records;
  • VAT summary records;
  • Previous tax records.

 

07.08.2025. - Data Entry and Correction in the eInvoice System within the Individual VAT Records - Turnover and Procurement 

Agenda :

  • Data Entry and Correction in the eInvoice System within the Individual VAT Records - Turnover and Procurement.

 

31.07.2025. - Module "VAT Summary Records" in the Electronic Invoice System - answers to user questions

Agenda :

  • Frequently asked questions via the Contact Form regarding data entry within the VAT Summary Records in the eInvoice System.



24.07.2025. - Creation of VAT Summary Records in the Electronic Invoice System

Agenda :

  • Entering and correcting data within the VAT Summary Records in the eInvoice System.

 

 

17.07.2025. - Technical recommendations and solutions during operational work on the Electronic Invoice System

Agenda :

  • Adding a new user/extension and authorization of roles in the eFaktura System;
  • Register settings on the Electronic Invoice System;
  • Types of electronic invoices and cross-referencing;
  • Tax categories in the eInvoice System;
  • Tax period and EPP;
  • Reporting automatic data in the EPP and correction of data entered by the VAT taxpayer.

 

10.07.2025. -  Answers to the most common user questions

Agenda :

  • Answers to frequently asked questions via the Contact Form.

 

03.07.2025. -  Handling advance invoices and procedures for cancellations in the Electronic Invoice System

Agenda :

  • Issuing an advance invoice and refunding the advance to the customer;
  • Linking the final electronic invoice and the advance invoice;
  • Handling of canceled invoices/bills in the eInvoice System.


26.06.2025. - Functionalities of the "Fiscalization" module in the Electronic Invoice System

Agenda :

  • Lists of issued and received fiscal invoices within the "Fiscalization" module;
  • Creating a draft electronic invoice based on issued fiscal invoices;
  • Selecting the appropriate tax categories in the draft electronic invoice in relation to the issued fiscal receipt.



19.06.2025. - Answers to questions asked during the webinar regarding user actions when using the Electronic Invoice System 

Agenda :

  • Conditions for deletion from the publicly available list of users of the Electronic Invoice System;
  • Conditions for changing the status of an entity and tax period on the eInvoice System;
  • Issuance of increase and decrease documents;
  • Other frequently asked questions.

 

12.06.2025. - Changes and improvements within version 3.13 of the Electronic Invoice System

Agenda :

  • Issuance of a reduction document via SEF using API access – new field;
  • New mandatory field "Date of reduction" in the document on reduction in the eInvoice System;
  • Improvement of the "Incurrence of VAT liability" section in the eInvoice System.

 

05.06.2025. - Electronic recording of previous tax on the Electronic Invoice System - the most common user doubts

Agenda :

  • Setting the entity status on the eInvoice System;
  • Automatic/systematic data presentation in the EPP;
  • Correction of entered data in the EPP;
  • Downloading an analytical view of data from EPP.

 

29.05.2025. - Answers to the most common user questions asked during the webinar

Agenda :

  • Creating a final electronic invoice and linking it to the advance electronic invoice;
  • Cancellation of electronic invoices;
  • Other frequently asked questions from users.


22.05.2025. - Creation of final electronic invoices and linking to reference accounts on the user interface of the Electronic Invoice System

Agenda :

  • Creating a final electronic invoice and linking it to an advance invoice that was not issued through SEF, in accordance with ZEF;
  • Creating a final electronic invoice and linking it to the electronic advance invoice;
  • Reversal of electronic invoices and issuance of "Reduction Document" on the eInvoice System user interface


08.05.2025. - Solutions to the most common user concerns when using the Electronic Invoice System

Agenda :

  • Answer user questions asked during the webinar.

 

30.04.2025. - Answers to user questions - integration of the Electronic Invoice System (SEF) with the Fiscalization Management System

Agenda :

  • Answers to user questions asked during the webinar regarding the integration of the Electronic Invoice System with the Fiscalization Management System.


24.04.2025. - Answers to the most common user questions

Agenda :

  • Change the tax period in the user interface;
  • Withdrawal of automatic (system) data into the "Electronic Records of Previous Tax" module;
  • Withdrawing system data into the EPP from the "Individual VAT Records" module;
  • Generating and downloading the "Analytical View" in the EPP module.

 

17.04.2025. - Integration of the Electronic Invoice System (SEF) with the Fiscalization Management System

Agenda :

  • Overview of the functionality within the "Fiscalization" module of the Electronic Invoice System.
 
 

06.03.2025. - Data entry when recording previous tax in the Electronic Invoice System, in accordance with the user instructions

Agenda :

  • Clarification of changes in the electronic records module for previous tax;
  • A brief overview of the sections within the EEPP module;
  • Examples of automatic data reporting in relation to the date of entry.

 

20.02.2025. - Data entry into the VAT Summary Records module of the Electronic Invoice System in accordance with the current user instructions

Agenda :

  • Clarifications of sections within the VAT Summary Records;
  • Practical examples.

 

13.02.2025. - Explanations of certain system messages and instructions for overcoming them while working on the user interface of the Electronic Invoice System 

Agenda :

  • Inability to access a specific entity on the eInvoice System user interface;
  • Change VAT status on the user interface;
  • Status "Error while sending";
  • Inability to access a specific entity in the EEPP module;
  • It is not possible to record previous tax records;
  • Displaying data in fields for automatic entry from the Electronic Invoice System.

 

23.01.2025. - Solutions to the most common user concerns when using the Electronic Invoice System

Agenda :

  • Registration of non-residents/agricultural farms in the Electronic Invoice System;
  • Change/deactivate roles and settings in the eInvoice System;
  • Electronic records of previous taxes module - doubts.

 

16.01.2025. - Answers to user concerns regarding electronic VAT recording in the Electronic Invoice System 

Agenda :

  • Answers to frequently asked questions via the Contact Form regarding amendments and supplements to the regulations on electronic invoicing.

 

09.01.2025. - Electronic invoicing - amendments and supplements to regulations

Agenda :

  • A brief overview of amendments and supplements to the Regulations on Electronic Invoicing.

 

26.12.2024. - Answers to user questions regarding electronic VAT recording in the Electronic Invoice System

Agenda :

  • Answers to frequently asked questions submitted via the Contact Form.

 

12.12.2024. - Electronic invoicing - amendments and supplements

Agenda:

  • A brief overview of the amendments to the Law on Electronic Invoicing.

 

05.12.2024. -  Answers to the most frequently asked user questions in the previous period regarding electronic VAT recording in the Electronic Invoice System

Agenda:

  • Answers to frequently asked questions submitted via the Contact Form.

 

28.11.2024. -  Answers to the most frequently asked user questions in the previous period regarding electronic VAT recording in the Electronic Invoice System

Agenda:

  • Answers to frequently asked questions submitted via the Contact Form.

 

22.11.2024. -  Answers to the most frequently asked user questions in the previous period regarding the Electronic Invoice System

Agenda:

  • Answers to frequently asked questions submitted via the Contact Form.

 

12.09.2024. -  Changes in electronic recording of VAT calculations in the Electronic Invoice System

Agenda:

  • VAT Summary Records Module;
  • Individual VAT Records Module.

 

05.09.2024. -  Answer to frequently asked questions from users regarding the functionalities of version 3.9.2 of the Electronic Invoice System

Agenda:

  • Entity status and tax period;
  • New tax categories;
  • Other frequently asked questions.

29.08.2024. - Overview of announced functionality changes in accordance with version 3.9 of the Electronic Invoice System

Agenda:

  • New tax categories S10 and S20, AE10 and AE20 with corresponding codes for applying tax categories to all electronic invoices;
  • Entity status and tax period;
  • Possibility of entering multiple bank accounts in the company profile;
  • Overview of other changes and functionality within SEF version 3.9.

22.08.2024. -  Answers to questions asked during the webinar "Electronic invoicing - amendments and supplements to regulations"

Agenda:

  • Answers to the most common user questions asked during the webinar.

15.08.2024. -  Electronic invoicing - amendments and supplements to regulations

Agenda:

  • Amendments and supplements to the Regulations on Electronic Invoicing.

08.08.2024 . -  Functionalities and details of update 3.8 on the Electronic Invoice System

Agenda:

  • Changing the name of documents in the Electronic Invoice System;
  • Changing the name of the option "Date of VAT calculation" to "Inception of VAT liability" for all types of documents in the system;
  • External display of the electronic invoice in PDF format – summarized and expanded view;
  • Other details of changes and fixes within version 3.8 of the Electronic Invoice System. 

01.08.2024. - Answers to the most common user questions when electronically recording VAT in the Electronic Invoice System

Agenda:

  • Correction of data entered during electronic VAT recording in the Electronic Invoice System;
  • VAT reduction within the VAT Summary Records.

25.07.2024. - Data entry into the Individual VAT Record in the Electronic Invoice System in accordance with the current instructions

Agenda:

  • Form for entering data into the Individual VAT Record in the Electronic Invoice System;
  • Mandatory fields when entering data on the user interface of the Electronic Invoice System;
  • Statuses of entered Individual VAT records and corrections.

18.07.2024. - Using the Electronic Invoice System via API service and creating XML files

Agenda:

  • Clarification of certain doubts of users who access the Electronic Invoice System via the application interface;
  • Answers user questions about creating valid XML files.

11.07.2024. -  Conference "Towards Improvements in the Electronic Invoice System" at the Ministry of Finance

Agenda:

  •  Introduction of new tax categories;
  •  Entity status and tax period;
  •  Changes in the "VAT Calculation Date" section;
  •  Improvements to Individual VAT Records;
  •  Improvements to VAT Summary Records.

04.07.2024. - Changes to the Electronic Invoice System in accordance with update 3.7

Agenda:

  • Generating data via the "Export to CSV" option;
  • Renaming the label in the user interface and in the external document view (PDF);
  • New "PublicApi" method - current version of the Electronic Invoice System;
  • Corrections to the electronic invoice system.

27.06.2024. - Answers to user questions asked during the webinar regarding data entry into the VAT Summary Records in the Electronic Invoice System

Agenda:

  • Recording VAT reductions based on electronic invoice cancellations within the VAT Summary Records;
  • Recording advances for future sales in the VAT Summary Records;
  • Reversal of the advance invoice and entry into the VAT Summary Records in the Electronic Invoice System.

20.06.2024. - The most common doubts and errors during operational work on the Electronic Invoice System

Agenda:

  • Errors on the Electronic Identification Portal - eID;
  • Granting and changing authorizations to users in the Electronic Invoice System;
  • Notifications and announcements from the Electronic Invoice System;
  • Changes that affect the use of the Electronic Invoice System.

13.06.2024. -  Data entry into the VAT Summary Records at SEF in accordance with the current instructions

Agenda:

  • Form for entering data into the VAT Summary Records in the Electronic Invoice System;
  • Required fields when entering data on the user interface;
  • Statuses of entered VAT Summary Records and corrections.

06.06.2024. -  Answers to current questions regarding electronic recording of VAT calculations in the Electronic Invoice System asked during the webinar

Agenda:

  • Correction of Individual/Summary VAT Records in the Electronic Invoice System;
  • VAT reduction within the VAT Summary Records in the eInvoice System;
  • Issuing electronic invoices and changing VAT on the Electronic Invoice System.

30.05.2024. -  Details of update 3.6.1 on the Electronic Invoice System

Agenda:

  • Changing labels on the external display of an electronic document on the Electronic Invoice System – PDF display;
  • Display of the reduction percentage and reduction basis at the item level in the external view of the electronic document – ​​PDF view.

23.05.2024. -  The most common doubts regarding the use of the Electronic Invoice System and advice on how to proceed

Agenda:

  • Explanation of certain types of errors in the System and ways to overcome them;
  • Frequently asked questions from users.

16.05.2024. -  Procedures when entering electronic VAT calculation records into the Electronic Invoice System - answers to the most frequently asked questions by users

Agenda:

  • Entering electronic records of VAT calculations and associated statuses in relation to changes;
  • Subsequent correction of VAT Summary Records/reduction of VAT within VAT Summary Records;
  • The electronic invoice was not issued by the specified deadline - user action.

09.05.2024. -  Guidelines for action during and after the rejection and cancellation of documents on SEF

Agenda:

  • Rejection of documents in the Electronic Invoice System;
  • Rejection/cancellation of an invoice registered in the Central Invoice Registry;
  • Acceptance/rejection of the document and further actions.

25.04.2024. -  Clarification of the meaning and resolution of certain system messages when using SEF

Agenda:

  • Electronic Identification Portal – eID and Qualified Electronic Certificates;
  • Adding, changing and expiring user roles in the Electronic Invoice System;
  • Error message when selecting the "Download all" option when downloading a document on the eInvoice System;
  • Error messages that occur when using the Application Interface.

18.04.2024. -  Functionalities and changes that are part of update 3.6 of the Electronic Invoice System

Agenda:

  • Changes to the filter bar on the user interface of the Electronic Invoice System;
  • Changes related to the issuance of all types of documents to entities deleted from the list of users of the eInvoice System;
  • Enter the percentage reduction on an invoice item in the system user interface.

11.04.2024. -  Linking advance invoices with other types of documents on the user interface of the Electronic Invoice System

Agenda:

  • Creating a final invoice with a reference to an advance invoice that was not issued through the Electronic Invoice System, in accordance with ZEF;
  • Creating a final invoice with a reference to the advance invoice that was created in the eInvoice System;
  • Creating a reduction document (book credit) to an advance account.

04.04.2024. -  Useful tips and different types of settings on the user interface of the Electronic Invoice System

Agenda:

  • Adding a new company (find a company, company details, adding a CRF administrator);
  • Document and register settings (document counter, partner/goods and services register);
  • API management and settings (swagger, authentication key);
  • Download multiple documents as PDF files on the Electronic Invoice System.

28.03.2024. -  Answers to user questions asked during the webinar regarding procedures when using the Electronic Invoice System

Agenda:

  • Date of issuance of the electronic invoice and date of tax liability;
  • Issues of the deadline for issuing an electronic invoice and further action, in accordance with the regulations on electronic invoicing;
  • Recording VAT calculations in Individual and Collective VAT Records and recording reductions in calculated VAT in the Electronic Invoice System.

21.03.2024. -  Document statuses and instructions for users during the operational use of the Electronic Invoice System

Agenda:

  • Statuses "Rejected" and "Automatically Rejected" in the Electronic Invoice System and further handling of documents;
  • Document status "Error while sending" on the eInvoice System;
  • Answers user questions regarding settings and correct document issuance.

14.03.2024. -  Handling advance invoices and reversing documents in the Electronic Invoice System

Agenda:

  • Issuance of advance invoices;
  • Cancellation of advance invoices;
  • Invoice cancellation.

07.03.2024. -  Functionalities and changes that are part of update 3.5.1 of the Electronic Invoice System

Agenda:

  • Details of functionality and changes within update 3.5.1 of the Electronic Invoice System.

29.02.2024. -  Tips and instructions for overcoming certain situations when using SEF

Agenda:

  • Non-residents – registration for the Electronic Invoice System;
  • Clarification of the meaning and resolution of certain types of errors on the System;
  • Obligation to register debts in the CRF - filing complaints and changing the amount;
  • Optional use of XML validators and additional information regarding the appearance of XML files.

22.02.2024. -  Use of the Electronic Invoice System via API service and optional use of XML validator

Agenda:

  • Clarification of certain doubts of users who access the eInvoice System via the application interface;
  • Introducing the currently optional use of XML validators.

08.02.2024. -  Answers to user questions regarding electronic recording of VAT calculations on SEF

Agenda:

  • The field "Recipient calculates VAT and add calculated VAT" in the eInvoice System;
  • VAT obligations stated on the issued electronic invoice;
  • Tax periods and recording in the Electronic Invoice System;
  • "Total Fee/Value" field in the Individual Record.

01.02.2024. -  Demonstration of changes and details of update 3.5 on the demo environment of the Electronic Invoice System

Agenda:

  • Changes to the user interface of the Electronic Invoice System;
  • Changes to the PDF document display;
  • Optional XML file validation according to all UBL rules;
  • Other changes in update 3.5.

25.01.2024. -  Answers to current user questions regarding procedures when using SEF

Agenda:

  • User role extension;
  • Issuance of advance invoices;
  • Issuance of a reduction document;
  • Acceptance/rejection of the document and further actions;
  • Statement of the recipient of the document.

18.01.2024. -  Use of the Electronic Invoice System after 01.01.2024

Agenda:

  • Answers to the most common user questions.

11.01.2024. -  Electronic invoicing - Amendments and supplements to regulations

Agenda:

  • Amendments to the Law on Electronic Invoicing;
  • Amendments and supplements to the Regulations on Electronic Invoicing;
  • Amendments to the Internal Technical Instructions.

28.12.2023. -  Guidelines for handling rejections and cancellations of documents in the Electronic Invoice System

Agenda:

  • Procedures when rejecting documents in the Electronic Invoice System;
  • Procedures when canceling an invoice from a previous tax period;
  • Reversal and rejection of an invoice registered in the Central Invoice Registry;
  • Other questions asked during the webinar.

21.12.2023. -  Reversal of documents on the Electronic Invoice System and answers to user questions asked during the webinar

Agenda:

  • Reversal of advance payment;
  • Invoice cancellation;
  • Obtaining a statement from the buyer;
  • Other questions asked during the webinar.

13.12.2023. -  Instructions for registering specific users in the Electronic Invoice System

Agenda:

  • Registration of an agricultural holding;
  • Registration of a Housing Association;
  • Registration of Non-Residents;
  • The work of tax attorneys.

30.11.2023. -  Presentation of changes to the system - version 3.4.9. and answers to the latest user questions

Agenda:

  • Changes in calling methods to retrieve invoice identifiers (IDs);
  • Updated ITU;
  • Document cancellation;
  • Invoices issued to a foreign buyer;
  • Other recent user questions.

23.11.2023. -  Examples and guidelines through submitted user questions regarding handling certain types of documents when using the Electronic Invoice System

Agenda:

  • Reversal of rejected invoice;
  • Buyer's statement;
  • Invoices issued to entities that are not registered in the eInvoice System, in accordance with ZEF;
  • Other frequently asked questions from users.

16.11.2023. -  Update 3.4.8 on the eFaktura System and answers to user questions asked during the webinar

Agenda:

  • System update, version 3.4.8 on the SEF production and demo environments;
  • Invoice cancellation and customer statement;
  • Refund of money to the buyer who paid in advance – Cancellation of advance payment;
  • Frequently asked questions from users.

09.11.2023. -  Instructions to users regarding resolving certain situations during the operational use of the eInvoice System

Agenda:

  • Instructions to users for overcoming certain situations and providing all necessary and relevant information;
  • Documents in the "Sending" status;
  • Document in the status "Error while sending";
  • View history on a document;
  • Other useful tips.

02.11.2023. -  Frequently asked questions and user concerns regarding the creation of advance invoices and other types of documents in the eFaktura System

Agenda:

  • Refund of advance payment to the buyer;
  • Use of part of the advance;
  • Issuance and handling of the document type Book Approval;
  • Other frequently asked questions from users.

26.10.2023. -  Answers to user questions and guidelines for using the eInvoice System

Agenda:

  • Answers to specific user questions asked during the webinar and guidelines for using the eInvoice System.

19.10.2023. -  Changes and examples of situations related to using the Electronic Invoice System via API services and creating XML files

Agenda:

  • API key generation and usage difficulties;
  • XML examples and most common errors when creating electronic invoices;
  • A brief overview of the API documentation;
  • Minimum set of information for reporting technical issues to the contact center.

12.10.2023. -  Useful instructions for resolving certain situations during the operational use of the eInvoice System

Agenda:

- Instructions to users for overcoming and resolving certain situations, as well as guidelines for providing all necessary and relevant information when reporting problems or changes to entities.

 

05.10.2023. -  Answers to user questions asked during the webinar

Agenda:

- Information and answers to user questions asked via the contact form during the webinar organized by the Ministry of Finance.

28.09.2023. -  Creating different types of documents on the eFaktura System user interface - demonstration of answers to the most common user questions

Agenda:

  • Demonstration of creating an Invoice document;
  • Creating a Book Approval document (Reduction Document) based on invoice reduction;
  • Demonstration of creating a Book Debit (Increase Document);
  • Other information for users of the eInvoice System.

22.09.2023. -  Various scenarios for linking advance invoices and other documents in the eFaktura System

Agenda:

  • Creating a Final Invoice with a reference to an Advance Invoice that did not go through the eInvoice System, in accordance with ZEF;
  • Creating a Final Invoice with reference to the Advance Invoice created in the System;
  • Creating a Book Approval (Reduction Document) based on the advance payment reduction.

14.09.2023. -  Registration of specific users on the eFaktura System and demonstration of answers to operational questions

Agenda:

  • Registration of a voluntary user of the eInvoice System – Agricultural Farm;
  • Registering a housing association on SEF;
  • Company details – after data change;
  • Authorization – adding new users;
  • Authorization - Role expired.

07.09.2023. -  The most common errors when working with the eInvoice System and instructions for action

Agenda:

  • The most common errors when working with the eInvoice System and instructions for handling and resolving them.

31.08.2023. -  Overview of changes to the eFaktura System after updates 3.4.4 and 3.4.5 on the demo and production environments

Agenda:

  • Functionalities and changes that are part of updates 3.4.4 and 3.4.5 on the demo and production cycles of the eInvoice System.

 

27.07.2023. -  Answers to the most frequently asked questions of e-Invoice System users

Agenda:

  • Answers to frequently asked user questions submitted during the webinar.

20.07.2023. - Answers to the most frequently asked questions of e-Invoice System users

Agenda:

  • Answers to the most common user questions.

13.07.2023. - Instructions for electronic recording of VAT calculations in the Electronic Invoice System

Agenda:

  • Instructions for electronic VAT registration in the e-Invoice System in accordance with the Regulation on Electronic Invoicing.

06.07.2023. - Answers to user questions

Agenda:

  • Answers to frequently asked user questions

28.06.2023. - Regulations on electronic invoicing - overview of changes

Agenda:

  • Method and procedure for registering for access to the electronic invoice system;
  • How to access and use the electronic invoice system;
  • How to implement electronic invoicing standards;
  • Elements of an electronic invoice and attachments to an electronic invoice;
  • The method and procedure for electronic recording of value added tax calculations in the electronic invoice system;
  • Action in the event of a temporary interruption in the operation of the electronic invoice system;
  • Using data from the electronic invoice system;
  • Procedure of the Central Information Intermediary.

 

22.06.2023. -  Presentation of technical changes that are part of the latest SEF enhancement

  • Agenda : 

    • Changed logic when canceling a document in the “Sending” status
    • Statuses within the review of incoming documents
    • Changes to the API notification system
    • Notifications for documents in the “Sending” and “Cancelled” statuses
    • Changes within the “Internal Technical Instructions” document
    • Announcement of the content and guest appearance of a representative of the Ministry of Finance at the webinar to be held on 27.06.2023. in anticipation of the start of the application of the Regulation on Electronic Invoicing, which enters into force on 01.07.2023.

 

15.06.2023. -  Creating correct XML files and using the Electronic Invoice System via API service

  • Agenda : 

    • XML examples
    • API documentation
    • Examples of the most common errors when creating an XML file
    • Necessary set of information for reporting technical problems to the contact center

 

08.06.2023. -  Information and instructions for the operational use of the e-Invoice System

  • Agenda : 

    • Acceptance of rejected documents on the e-Invoice System
    • Display of invoices of public procurement entities on the System
    • Updated instructions for using XML files
    • Additional information and a minimum set for reporting technical problems when using the e-Invoice System

 

01.06.2023. -  Demonstration of work on the user interface of the Electronic Invoice System

  • Agenda : 

    • Demonstration of creating an Invoice document with the same tax category and different VAT rates in the e-Invoice System
    • Demonstration of creating a Book Debit document that references a document that was sent/not sent through the System
    • Changing the value calculation in the VAT Summary Record in the e-Invoice System production environment
    • Important information for users and a minimum set of information for reporting technical problems to the contact center

25.05.2023. -  Document creation and operational work on the user interface of the Electronic Invoice System

  • Agenda : 

    • Demonstration of creating an Advance Invoice document in the e-Invoice System
    • Demonstration of creating a Final Invoice document that references one or more Advance Invoices
    • Demonstration of creating a Book Approval document that references an individual Advance Invoice
    • Changing the value calculation in the VAT Summary Record in the demo system environment
    • Searching for documents in the e-Invoice System

 

18.05.2023. -  Answers to frequently asked questions from users

  • Agenda : 

    • Portal for electronic identification of citizens - instructions for action in specific situations
    • CRF - most common user questions
    • Creating an Advance Invoice and Final Invoice
    • Issuing documents by uploading an XML file

 

11.05.2023. -  Electronic recording of VAT calculations in the Electronic Invoice System

  • Agenda : 

    • Entering data into the Individual VAT record in the e-Invoice System
    • Changes in the Individual VAT record in the system
    • Statuses of the Individual VAT record in the system
    • Entering data into the Collective VAT record in the e-Invoice System
    • Statuses of the Collective VAT record in the system

 

04.05.2023. -  Functionalities and changes that are part of update 3.3 on the demo environment of the Electronic Invoice System

  • Agenda : 

    • Setting up the register on the e-invoice system
    • Demonstration of creating a Book Approval
    • Demonstration of creating a Book Debit
    • Reviewing the history of changes to the document

 

27.04.2023. -  Answers to frequently asked questions from users regarding the use of the Electronic Invoice System

  • Agenda : 

    • Setting up the register on the e-invoice system
    • Demonstration of creating a Book Approval
    • Demonstration of creating a Book Debit
    • Reviewing the history of changes to the document

 

20.04.2023. -  Practical implementation of the Law on Electronic Invoicing on the e-Invoice System

  • Agenda : 

    • Mandatory elements of an electronic invoice
    • Obligation to issue an electronic invoice - exceptions
    • Tax categories in the e-invoice system
    • Obligation to electronically record VAT calculations in the e-invoice system
    • Users of the e-Invoice system - Voluntary user

 

12.04.2023. -  Answers to the most frequently asked questions from users regarding the use of the Electronic Invoice System

  • Agenda : 

    • Setting up the register on the e-invoice system
    • Demonstration of creating a Book Approval
    • Demonstration of creating a Book Debit
    • Reviewing the history of changes to the document

 

06.04.2023. -  Operational use of the Electronic Invoice System interface

  • Agenda : 

    • document types
    • creating a contact
    • demonstration of creating documents and sending them to the customer
    • demonstration of receiving documents in the customer's user account
    • changing document status
    • searching for documents

 

30.03.2023. -  Using the Electronic Invoice System - answers to frequently asked questions from users

  • Agenda : 

    • Who are the users of the e-Invoice System?
    • Types of documents in the e-Invoice System
    • Deadlines for accepting and rejecting documents in the SEF
    • Obligation to electronically record VAT calculations in the SEF

 

23.03.2023. -  Using the Electronic Invoice System via API service and creating correct XML files

  • Agenda : 

    • API documentation
    • XML examples
    • Examples of the most common errors when creating an XML file
    • Minimum set of information for reporting technical problems to the contact center

 

16.03.2023. -  Functionalities and changes that are part of update 3.2 on the production and demo environments of the Electronic Invoice System

  • Agenda : 

    • Discontinuation of automatic email notifications in the demo version
    • Changes and fixes to API services
    • Possibility to enter values ​​for rounding the invoice amount
    • Other changes to the System

 

09.03.2023. -  Registration on the Portal for Electronic Citizen Identification, application to the Electronic Invoice System and instructions for acting in certain situations - answers to user questions

  • Agenda : 

    • Portal for electronic identification of citizens – user registration
    • Login to the Electronic Invoice System
    • User roles in the System
    • Answers to frequently asked user questions

 

02.03.2023. -  Electronic recording of VAT calculations in the electronic invoice system, with examples from practice

  • Agenda : 

    • Obligation to electronically record VAT calculations (EEO VAT)
    • Tax debtor
    • EEO VAT for free turnover
    • Types of records in the electronic invoice system and method of recording VAT

 

23.02.2023. - Answers to frequently asked questions regarding the use of the Electronic Invoice System

  • Agenda : 

    • Electronic invoice system and usage
    • Document types on SEF
    • Tax categories and examples
    • Frequently asked questions and answers

 

09.02.2023. -  Electronic recording of VAT calculations in SEF, with specific examples from practice

  • Agenda : 

    • Obligation to electronically record VAT calculations (EEO VAT)
    • Tax debtor
    • EEO VAT in the case of exemption from the obligation to issue an electronic invoice or fiscal receipt
    • EEO VAT for free turnover
    • Types of records in the electronic invoice system and the method of recording VAT

 

02.02.2023. -  Recommendations for accessing SEF via the application interface, most common challenges and instructions

  • Agenda : 

    • Recommendations for working with search engines
    • Most common errors when accessing the system of legal representatives of non-residents
    • Possible problems when accessing SEF by other users
    • Problems when creating and sending documents through SEF
    • Instructions for reporting problems to the competent institutions

 

26.01.2023. -  Changes to SEF that are part of update 3.1

  • Agenda : 

    • Enabled creation and sending of a final invoice that references one or more advance invoices, regardless of the approval statuses of the linked advance invoices
    • Introduced validation that an advance invoice cannot be reversed if it is linked to a final invoice that has not been reversed
    • Removed the ability to cancel an issued invoice
    • Enabled that invoice cancellation in the CRF is done when reversing the invoice, instead of when rejecting it
    • Enabled that after the invoice rejection action, the invoice recipient can subsequently approve the invoice
    • Changed the labels "Approve"/"Reject" to "Accept"/"Reject", and "Download" to "Download PDF"

 

19.01.2023. -  Questions and answers regarding the operational use of the Electronic Invoice System

  • Agenda : 

    • Frequently asked questions from users regarding the operational use of the Electronic Invoice System and answers

12.01.2023. -  Legal obligation to use SEF, registration, login, adding new users and entities to the Electronic Invoice System

  • Agenda : 

    • Who is obliged to use SEF in accordance with the ZoEF?
    • Presentation of individual sections on the dashboard
    • Data verification in competent institutions
    • Registration on the Citizens' Electronic Identification Portal
    • Login to the Citizens' Electronic Identification Portal
    • Login of a legal representative to the Electronic Invoice System - for all types of entities
    • Adding new users to the entity's user account
    • Adding a new company
    • Answers to frequently asked questions by users

29.12.2022. -  Demonstration of the functionality of the user interface of the Electronic Invoice System

  • Agenda : 

    • SEF login
    • presentation of individual sections on the dashboard
    • document types
    • creating contacts
    • demonstration of creating an invoice and sending it to the customer
    • creating an advance invoice
    • creating a book credit/debit
    • demonstration of receiving a document in the customer's user account
    • changing document status
    • searching for documents
    • settings

22.12.2022. -  Registration, login, adding new users and entities to the Electronic Invoice System

  • Agenda : 

    • Data verification in competent institutions
    • Registration on the Portal for Electronic Citizen Identification
    • Registration on the Portal for Electronic Citizen Identification
    • Registration of a legal representative on the Electronic Invoice System - for all types of entities
    • Adding new users to the entity's user account
    • Adding a new company
    • Answers to frequently asked questions from users

15.12.2022. -  Special obligation for electronic recording of value added tax calculations - individual and aggregate records

  • Agenda : 

    • Special obligation of electronic recording of value added tax calculations - individual and aggregate records

08.12.2022. -  Presentation of new functionalities and changes that are part of the SEF demo environment update - 3.0

  • Agenda : 

    • Filtering ID numbers of incoming and outgoing invoices by "Status" and "Date from/to"
    • Changed logic for selecting related invoices for book debit and book credit
    • Filtering ID numbers of public procurement entity invoices by "Status" and "Date from/to"
    • "Due date" is no longer a mandatory element
    • Possibility of controlling the registration of an obligation in the CRF when importing an XML file through the SEF application
    • Improved detection functionality if a user sends an invoice with the same RequestID multiple times
    • Removed the possibility of automatic sending to the CRF, in case of working with the API service
    • "Pop-up" for the full name of the entity
    • Internal technical instructions - version of 05.12.2022.
    • Other fixes and improvements

01.12.2022. -  Examples of situations related to using the Electronic Invoice System via API services and creating XML files

  • Agenda : 

    • Limiting the number of API calls
    • Discontinuing the automatic option for sending invoices to the CRF via the API service
    • Generating and difficulties in using the API key
    • XML examples and most common errors when creating electronic invoices
    • API documentation
    • API notifications
    • Minimum set of information for reporting technical problems to the contact center
    • Useful links

24.11.2022. -  Prerequisites and steps when applying for SEF and adequate action in specific situations from practice

  • Agenda : 

    • The necessity of having a qualified electronic certificate or parameters for accessing the ConsentID mobile application
    • Confirmation of electronic identity via eID
    • Correctness of data on the business entity and legal representative in the relevant registers
    • Opening an account on SEF by selecting the correct entity type
    • SEF access procedure in cases of change of legal representative
    • Adding new users to SEF and the most common challenges in practice
    • Examples of different types of documents on SEF
    • Creating an advance invoice and linking it to the final invoice
    • Creating an invoice with the "AE" category
    • Using the tax category "N" - cancellation

17.11.2022. -  Working with the e-Invoice System via API service and creating valid XML files

  • Agenda : 

    • Types of standards
    • Interpretation of standards and their differences
    • Interpretation of the updated standard specification
    • Document types
    • XML file structure - important parts of an invoice
    • Extensions
    • Concept of tax categories
    • Example of tax categories
    • Final invoice with standardized extension
    • Invoice in currency
    • API - VAT records
    • API - notifications
    • API - other
    • Useful links

10.11.2022. -  The most common challenges when using SEF and instructions for how to resolve them

  • Agenda : 

    • instructions for registering with SEF, depending on the type of entity
    • problems when registering a legal representative with SEF, examples and solutions
    • problems when adding new users, examples and solutions
    • problems when issuing documents, examples and solutions
    • problems when registering obligations in the CRF, examples and solutions
    • instructions for action in the event of merger or change of entity type
    • instructions for reporting problems to the SEF Contact Center, in order to provide complete information for more efficient resolution
    • useful links

04.11.2022. -  Questions and answers regarding the operational use of the Electronic Invoice System

  • Agenda : 

    • Frequently asked questions from users regarding the operational use of the Electronic Invoice System and answers

27.10.2022. -  Working with the e-Invoice System via API services and creating valid XMLs according to the standard

  • Agenda : 

    • Types of standards
    • Interpretation of standards and their differences
    • Interpretation of the updated standard specification
    • Document types
    • XML file structure - important parts of an invoice
    • Extensions
    • The concept of tax categories
    • Example of tax categories
    • Final invoice with standardized extension
    • Invoice in currency
    • Most common errors in XML files
    • Useful links
    • Brief overview of API documentation
    • Notifications
    • Questions and answers

20.10.2022. -  Operational use of the Electronic Invoice System

  • Agenda : 

    • Ways to create output documents
    • Creating an output document using the user interface
    • Document types
    • Creating and sending an advance invoice
    • Creating an invoice with attached documentation and sending it
    • Creating a book credit and book debit
    • Statuses of output documents and their changes
    • Receiving documents on the debtor's side
    • Statuses of input documents and their changes
    • Searching for documents
    • Individual and aggregate VAT records

11.10.2022. -  Account registration and eID login, download the ConsentID application, enter parameters and activation

  • Agenda:

    • Registering an account on the Electronic Identification Portal (eID)
    • Logging in to eID via a qualified electronic certificate
    • Downloading the ConsentID application, entering parameters and activating the application
    • Logging in to eID via the ConsentID application
    • Questions and answers

04.10.2022. -  Demonstration of the functionality of the user interface of the Electronic Invoice System

  • Agenda:

    • presentation of individual sections on the dashboard
    • document types
    • demonstration of the formation of an output document, with attached documentation and sending it to the customer
    • creation of an advance invoice
    • creation of a book credit/debit
    • demonstration of receiving a document in the customer's user account
    • changes in document status
    • document search

27.09.2022. -  Questions and answers regarding eID registration, SEF login and adding user roles

  • Agenda:

    • Explanation of the procedure for registering an account on the Electronic Identification Portal
    • Registration via a qualified electronic certificate or the ConsentID mobile application
    • Registration to the Electronic Invoice System, under which only the legal representative registers the entity's account on SEF
     

20.09.2022 -  Downloading the ConsentID application, entering parameters, activating the application and demonstrating the functionality of the user interface of the Electronic Invoice System

  • Agenda:

    • installation and launch of the ConsentID application
    • presentation of individual sections on the dashboard
    • selection of the document type
    • demonstration of the formation of an output document, with attached documentation and sending it to the customer
    • creation of a book approval/debit
    • demonstration of receiving a document in the customer's user account
    • changes in the status of documents
    • searching for documents

13.09.2022. -  Registration of an account on the Electronic Identification Portal, login to the Electronic Invoice System and assignment of user roles

  • Agenda:

    • Registering an account on the Electronic Identification Portal (eID);
    • Logging in to the Electronic Identification Portal with a qualified electronic certificate or via the ConsentID application;
    • Registering an entity's account on the e-Invoice System;
    • Assigning user roles within the entity on the e-Invoice System;

21.04.2022. -  New functionalities in the Electronic Invoice System

  • Agenda:

    • Change VAT calculation
    • Change discounts at item level
    • New tax categories
    • Change credit/debit credit
    • Advance invoice – change items
    • Change at final invoice level
    • Individual VAT records
    • Summary VAT records
    • View invoices of Public Procurement Authority
    • Information broker settings

18.04.2022. -  Recording of training for public sector users

  • Agenda:

    • The Ministry of Finance, in cooperation with NALED, organized a final training on April 18th on the occasion of the start of the implementation of the electronic invoice system for public sector users. Participants were introduced to both the legal framework for the implementation of electronic invoices, as well as the possibilities of the updated electronic invoicing system, how to use it, and the most common scenarios for sending and receiving electronic invoices between different actors.

31.03.2022. -  Frequently asked questions (part two)

  • Agenda:

    • Registration/login to eID
    • Opening an account on the eFaktura System
    • Assigning authorizations in SEF and accepting user roles
    • Using SEF
    • Legal framework

     

24.03.2022. -  Webinar on the launch of the eInvoice System in the public sector

  • Agenda:

    I Login to the eFaktura System
    • Login via qualified electronic certificate
    • Login via two-factor authentication

    II Using the eInvoice System
    • Settings in the eInvoice System
    • Types of documents that can be exchanged via the eInvoice System
    • Creating incoming documents
    • How to receive documents in the customer's user account
    • Searching for documents
    • Adding and sending attachments via the eInvoice System

24.02.2022. -  Connections and differences between SEF and SUF

  • Agenda:

    • What is the Electronic Invoice System and what is the Invoice Management System?
    • Integration between SEF and SUF
    • Who are SEF users and who are SUF users?
    • Prerequisites for using SEF and SUF
    • Methods of registration and login to SEF and SUF
    • Working in the Invoice Management System
    • Creating outgoing electronic invoices in SEF and entering incoming invoices in the Invoice Management System
    • Connecting the system to accounting programs

11.02.2022. -  Using the Electronic Invoice System

  • Agenda:

    • Functionalities of individual buttons on the dashboard
    • Settings in the e-Invoice System
    • Types of documents that can be exchanged through the e-Invoice System
    • Creating output documents
    • Importing an input document
    • How to receive a document in the customer's user account
    • Searching for documents

04.02.2022. -  Frequently asked questions and answers regarding the use of the Electronic Invoice System

  • Agenda:

    • This webinar provided answers to frequently asked questions about registering for eID and the eInvoice System, granting authorization in SEF, and using electronic invoices. During the webinar, we also answered technical and legal questions related to using the Electronic Invoice System.

28.01.2022. -  Registration in the e-Invoice System, granting authorizations and registering new users

  • Agenda:

    • Generating parameters for registration on the Electronic Identification Portal
    • Certification bodies
    • Registration with a qualified electronic certificate;
    • Registration with two-factor authentication
    • Login with a qualified electronic certificate and two-factor authentication
    • Opening an account on the E-Invoice System if the user is a public sector entity
    • Opening an account on the E-Invoice System if the user is a private sector entity
    • Opening an account for voluntary users of the e-Invoice System
    • Assigning authorizations to the E-Invoice System and registering new users

01.12.2021. -  Training on the launch of e-Invoice in the public sector

  • Agenda:

    • The Ministry of Finance, in cooperation with the National Alliance for Local Economic Development (NALED), organized a final training on the launch of e-Invoices in the public sector for local governments, local public enterprises and institutions on December 1, 2021 at the Palace of Serbia. The training presented key innovations and advantages that the new Law on Electronic Invoicing brings for local governments. The training participants were introduced to the capabilities of the electronic system, how to use it and the most common scenarios for sending and receiving electronic invoices between different actors. The event was opened by the Minister of Finance, Siniša Mali.

19.11.2021. -  Demonstration of the functionality of the E-invoice System user interface

  • Agenda:

    • Webinar participants were informed in detail about the functionalities of individual buttons on the dashboard, the types of documents that can be exchanged through the E-invoice System, how to create an output document (invoice), how to create a bookkeeping authorization, how to reference a bookkeeping authorization to the original invoice, how to export an incoming document, the possibilities of adding and sending attachments, how to receive a document in the customer's user account, the statuses assigned to documents, and the parameters by which it is possible to search for documents.

04.11.2021. -  Connecting to the E-invoice System via API service, generating API key, XML validation

      •Agenda:

          • registration to the E-invoice System
          • generation of an API key and access to the "swagger" documentation
          • structure of the API service
          • notifications of changes
          • introduction to the "UBL 2.1" XML format standard

28.10.2021 -  Registration in the E-invoice System and granting authorization within the company

  • Agenda:

    • Login with a qualified electronic certificate
    • Opening an account on the E-invoice System if the user is a public sector entity
    • Login with two-factor authentication
    • Opening an account for a company on the E-invoice System if the user is a private sector entity
    • Opening an account for voluntary users of the E-invoice System
    • Assigning authorizations within the company on the E-invoice System, after registration
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